Look ma! New logo.
Greg Elisara
Jan 21, 2023
Logos are peculiar creatures, aren't they? They mean nothing and yet, somehow, everything at the same time. Our old logo has been a faithful companion on our journey, but it was time for a change.
Our new logo uses intersecting shapes to describe connection – the heart of what we do.
So we've shaken things up – just a bit. Our new logo holds onto the stylized "Z" (because let's face it, "Z" has a cool factor about it) but evolves it with interlocking shapes that tell our story — how ZippyAssist is all about making connections, between people and businesses, that really click.
When it came to a tagline, we opted to do something unconventional and simply use an expression for what is it we do. Which can be harder than it sounds: since the very beginning we've searched for the right 2-3 word combination. What we came up with never quite fit. But after two short (long) years, a tagline sort of found us – Customer Care Platform. It describes exactly what we do, and as ZippyAssist expands into many different markets, it’ll continue to describe the core of our purpose: helping to care for customers.
Why roll out the new look now? We're on the cusp of some developments and are gearing up to enter a new phase in our evolution. It feels like the right time.
While the logo is changing, our core purpose isn't. We're here to help businesses create better experiences for their customers. That's what got us started, that's what keeps us going, and that's what the future holds.
Industry Vet Embraces Future with ZippyAssist: After 40 years building customer service excellence, One Source Refreshment's Bob Betz initially resisted ZippyAssist but became a vocal advocate after seeing real-time results, instant refund processing, and enhanced service delivery capabilities.
How Pyramid Transformed with ZippyAssist:** 23-year-old operations manager Abby revolutionized PyramidFoodservice's customer service using ZippyAssist automation. The Memphis-based family business transformed from constant phone calls to streamlined service requests, improving efficiency and accountability across 500+ machines.
Navigating Customer Service Challenges in High Schools: High school vending presents unique challenges from student behavior to administrator burden. ZippyAssist solves these problems through QR code reporting, structured information collection, and online refund processing that bypasses school staff involvement.
How ZippyAssist is Transforming Vending Operations: Five operators across the country share how ZippyAssist replaced operational chaos with seamless automation, actionable insights, and better customer experiences. Stories reveal doubled business growth, restored customer confidence, and modernized service delivery.
