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ZippyAssist supports plug-and-play native integration with Cantaloupe Seed VMS right out of the box. So getting started with Zippy is even easier, and will slot right into your existing Seed workflows.
Get better customer support faster, with less effort.
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Benefits of Native Integration.
Setting up Zippy to work with Seed takes just a few minutes—then you're ready to access all the benefits of this powerful combination.
Configuring your Cantaloupe Seed integration in Zippy couldn't be simpler—just add your credentials, activate the integration features you want, and you're good-to-go.
With this integration, you can easily import all your equipment data, and keep it up to date. Any new equipment in Seed will be automatically added to Zippy, and any changes in Seed—equipment relocation, for example—will automatically flow through.
COMING SOON. ZippyAssist will automatically create a new service requests right inside Seed! No manual double-handling of data—all the customer and equipment data will be included, ready for assigning in Seed to the next available service tech.
ZippyAssist has more features than you can shake a stick at. All designed to help provide the best help and support platform for unattended retail and self‑service environments.
With ZippyAssist, your brand is always front and center. The ZippyAssist web app that customers use always takes on your branding—your name, logo and colors.
You can add, update, and delete equipment data directly in ZippyAssist—if you don't have a VMS, this can be a tool you can use to help manage the location of your equipment. You can also see what specific equipment is getting the most customer help requests.
Zippy provides plug‑and‑play support for VendSys™ VMS System and Cantaloupe Seed™ VMS. Instantly import all your equipment into Zippy, with support for syncing changes. Push help requests into your VMS as new service requests (available in VendSys – Seed support coming soon).
ZippyAssist keeps a full history of your customers who have used ZippyAssist to contact you, and makes it easy to find them. This is great if you need to check or look-up the history of a customer.
Access Zippy via API, or use our webhooks to push data into your own systems in real-time. Combine it with the power of an integration layer like Zapier™ or Make™ to integrate into hundreds of applications.
To support our Spanish and French speaking users, ZippyAssist's customer web app supports Spanish and French.
You can be up and running with your own ZippyAssist in minutes.
Get ZippyTry it free for 30 days.
Your customers will love it — and so will you.
You can be up and running with your own ZippyAssist in minutes!
Start Your Free TrialTry it free for 30 days.
Your customers will love it—and so will you.
ZippyAssist™ is built and designed by 6L Inc.—a company dedicated to creating products for self-service environments that close the gap between user experience and user expectation. We combine thoughtful user experience design and technology so organizations can better serve their users and customers.
6L Inc. • www.zippyassist.com • PO Box 1916, Pleasanton, CA 94566
HQ’ed in California. Designed and built in Aotearoa New Zealand.
© 6L Inc. .
