Powerful Native Integration with Cantaloupe Seed VMS.
ZippyAssist supports plug-and-play native integration with Cantaloupe Seed VMS right out of the box. So getting started with Zippy is even easier, and will slot right into your existing Seed workflows.
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Integration with Seed VMS from Cantaloupe.
Benefits of Native Integration.
Setting up Zippy to work with Seed takes just a few minutes—then you're ready to access all the benefits of this powerful combination.
How It Works.
Super Simple Setup
Easy Equipment Sync
With this integration, you can easily import all your equipment data, and keep it up to date. Any new equipment in Seed will be automatically added to Zippy, and any changes in Seed—equipment relocation, for example—will automatically flow through.
Great features.
ZippyAssist is a cloud‐based customer engagement platform specifically designed for self-service and unattended retail environments, providing a super‐simple way for customers to seek help should they need it, and for companies to respond quickly and effectively.
Help Requests
With a simple text message to a number dedicated to your company’s ZippyAssist, customers can access the help they need without a time-consuming phone call.
Powerful Feedback
Know about small problems before they become big ones. Customers can provide feedback right in the ZippyAssist app — suggestions or frustrations, and praise.
Simplify Refunds
With our 100% online refund feature you can issue refunds simply and quickly, making it more convenient for customers (and your customer support team).
Voice Messages
Zippy can automatically answer inbound calls to your ZippyAssist phone number (or any calls forwarded to it), 24 hours a day, 365 days of the year.
Track Equipment
You can add, update, and delete equipment data directly in ZippyAssist—if you don't have a VMS, this can be a tool you can use to help manage the location of your equipment. You can also see what specific equipment is getting the most customer help requests.
Multi-language
To support our Spanish and French speaking users, ZippyAssist's customer web app supports Spanish and French.
Ease Preauth Headaches
Avoid time-consuming calls about preauthorizations holds from customers by automating customer advisories and follow-up.
Account Retention
Never lose another account. Zippy's account reporting makes it easy to monitor activity by account are seeing the most support and services requests, and specifics about each one. Perfect for reviewing with your team for training or remedial action.
CRM Built-in
ZippyAssist keeps a full history of your customers who have used ZippyAssist to contact you, and makes it easy to find them. This is great if you need to check or look-up the history of a customer.
Great features.
ZippyAssist is a cloud‐based customer engagement platform specifically designed for self-service and unattended retail environments, providing a super‐simple way for customers to seek help should they need it, and for companies to respond quickly and effectively.
Help Requests
With a simple text message to a number dedicated to your company’s ZippyAssist, customers can access the help they need without a time-consuming phone call.
Powerful Feedback
Know about small problems before they become big ones. Customers can provide feedback right in the ZippyAssist app — suggestions or frustrations, and praise.
Simplify Refunds
With our 100% online refund feature you can issue refunds simply and quickly, making it more convenient for customers (and your customer support team).
Voice Messages
Zippy can automatically answer inbound calls to your ZippyAssist phone number (or any calls forwarded to it), 24 hours a day, 365 days of the year.
Track Equipment
You can add, update, and delete equipment data directly in ZippyAssist—if you don't have a VMS, this can be a tool you can use to help manage the location of your equipment. You can also see what specific equipment is getting the most customer help requests.
Multi-language
To support our Spanish and French speaking users, ZippyAssist's customer web app supports Spanish and French.
Ease Preauth Headaches
Avoid time-consuming calls about preauthorizations holds from customers by automating customer advisories and follow-up.
Account Retention
Never lose another account. Zippy's account reporting makes it easy to monitor activity by account are seeing the most support and services requests, and specifics about each one. Perfect for reviewing with your team for training or remedial action.
CRM Built-in
ZippyAssist keeps a full history of your customers who have used ZippyAssist to contact you, and makes it easy to find them. This is great if you need to check or look-up the history of a customer.
Great features.
ZippyAssist is a cloud‐based customer engagement platform specifically designed for self-service and unattended retail environments, providing a super‐simple way for customers to seek help should they need it, and for companies to respond quickly and effectively.
Help Requests
With a simple text message to a number dedicated to your company’s ZippyAssist, customers can access the help they need without a time-consuming phone call.
Powerful Feedback
Know about small problems before they become big ones. Customers can provide feedback right in the ZippyAssist app — suggestions or frustrations, and praise.
Simplify Refunds
With our 100% online refund feature you can issue refunds simply and quickly, making it more convenient for customers (and your customer support team).
Voice Messages
Zippy can automatically answer inbound calls to your ZippyAssist phone number (or any calls forwarded to it), 24 hours a day, 365 days of the year.
Track Equipment
You can add, update, and delete equipment data directly in ZippyAssist—if you don't have a VMS, this can be a tool you can use to help manage the location of your equipment. You can also see what specific equipment is getting the most customer help requests.
Multi-language
To support our Spanish and French speaking users, ZippyAssist's customer web app supports Spanish and French.
Ease Preauth Headaches
Avoid time-consuming calls about preauthorizations holds from customers by automating customer advisories and follow-up.
Account Retention
Never lose another account. Zippy's account reporting makes it easy to monitor activity by account are seeing the most support and services requests, and specifics about each one. Perfect for reviewing with your team for training or remedial action.
CRM Built-in
ZippyAssist keeps a full history of your customers who have used ZippyAssist to contact you, and makes it easy to find them. This is great if you need to check or look-up the history of a customer.
We help companies create better customer experiences.
You can be up and running with your own ZippyAssist in minutes.
We help companies create better customer experiences.
You can be up and running with your own ZippyAssist in minutes.
We help companies create better customer experiences.
You can be up and running with your own ZippyAssist in minutes.
Recent Blog Posts.
Industry Vet Embraces Future with ZippyAssist: After 40 years building customer service excellence, One Source Refreshment's Bob Betz initially resisted ZippyAssist but became a vocal advocate after seeing real-time results, instant refund processing, and enhanced service delivery capabilities.
How Pyramid Transformed with ZippyAssist:** 23-year-old operations manager Abby revolutionized PyramidFoodservice's customer service using ZippyAssist automation. The Memphis-based family business transformed from constant phone calls to streamlined service requests, improving efficiency and accountability across 500+ machines.
Navigating Customer Service Challenges in High Schools: High school vending presents unique challenges from student behavior to administrator burden. ZippyAssist solves these problems through QR code reporting, structured information collection, and online refund processing that bypasses school staff involvement.
How ZippyAssist is Transforming Vending Operations: Five operators across the country share how ZippyAssist replaced operational chaos with seamless automation, actionable insights, and better customer experiences. Stories reveal doubled business growth, restored customer confidence, and modernized service delivery.
Blue Sky Supply, an Oklahoma-based vending service, adapts to evolving unattended retail by integrating ZippyAssist. Their GM, Matt Bingham, shares how this fuels growth and improves customer relations.
ZippyAssist Announces Strategic Integration with Gimme VMS:** ZippyAssist expands VMS platform compatibility with new Gimme integration, enabling seamless data exchange and automated service request management. The partnership addresses critical unattended retail challenges through improved accuracy and reduced equipment downtime.
Smart Support Just Got Smarter:** ZippyAssist introduces new features enhancing customer communication, operational efficiency, and workflow insights. Updates include in-app notices, equipment groups, voice message improvements, priority customer management, and smart notification retry systems for reliable communication.
ZippyAssist - The New Customer Service:** Three young operations managers challenge traditional customer service by embracing ZippyAssist technology. The platform transforms phone-heavy processes into streamlined text communications, providing data insights and improving both customer experience and operational efficiency.
Expressions Chooses ZippyAssist: Expressions Greeting Card Kiosk Company partners with ZippyAssist for their national rollout of self-printable customized card kiosks, integrating text-based customer care into high-traffic venues like malls, hospitals, and airports.
Recent Blog Posts.
Industry Vet Embraces Future with ZippyAssist: After 40 years building customer service excellence, One Source Refreshment's Bob Betz initially resisted ZippyAssist but became a vocal advocate after seeing real-time results, instant refund processing, and enhanced service delivery capabilities.
How Pyramid Transformed with ZippyAssist:** 23-year-old operations manager Abby revolutionized PyramidFoodservice's customer service using ZippyAssist automation. The Memphis-based family business transformed from constant phone calls to streamlined service requests, improving efficiency and accountability across 500+ machines.
Navigating Customer Service Challenges in High Schools: High school vending presents unique challenges from student behavior to administrator burden. ZippyAssist solves these problems through QR code reporting, structured information collection, and online refund processing that bypasses school staff involvement.
How ZippyAssist is Transforming Vending Operations: Five operators across the country share how ZippyAssist replaced operational chaos with seamless automation, actionable insights, and better customer experiences. Stories reveal doubled business growth, restored customer confidence, and modernized service delivery.
Blue Sky Supply, an Oklahoma-based vending service, adapts to evolving unattended retail by integrating ZippyAssist. Their GM, Matt Bingham, shares how this fuels growth and improves customer relations.
ZippyAssist Announces Strategic Integration with Gimme VMS:** ZippyAssist expands VMS platform compatibility with new Gimme integration, enabling seamless data exchange and automated service request management. The partnership addresses critical unattended retail challenges through improved accuracy and reduced equipment downtime.
Smart Support Just Got Smarter:** ZippyAssist introduces new features enhancing customer communication, operational efficiency, and workflow insights. Updates include in-app notices, equipment groups, voice message improvements, priority customer management, and smart notification retry systems for reliable communication.
ZippyAssist - The New Customer Service:** Three young operations managers challenge traditional customer service by embracing ZippyAssist technology. The platform transforms phone-heavy processes into streamlined text communications, providing data insights and improving both customer experience and operational efficiency.
Expressions Chooses ZippyAssist: Expressions Greeting Card Kiosk Company partners with ZippyAssist for their national rollout of self-printable customized card kiosks, integrating text-based customer care into high-traffic venues like malls, hospitals, and airports.
Recent Blog Posts.
Industry Vet Embraces Future with ZippyAssist: After 40 years building customer service excellence, One Source Refreshment's Bob Betz initially resisted ZippyAssist but became a vocal advocate after seeing real-time results, instant refund processing, and enhanced service delivery capabilities.
How Pyramid Transformed with ZippyAssist:** 23-year-old operations manager Abby revolutionized PyramidFoodservice's customer service using ZippyAssist automation. The Memphis-based family business transformed from constant phone calls to streamlined service requests, improving efficiency and accountability across 500+ machines.
Navigating Customer Service Challenges in High Schools: High school vending presents unique challenges from student behavior to administrator burden. ZippyAssist solves these problems through QR code reporting, structured information collection, and online refund processing that bypasses school staff involvement.
How ZippyAssist is Transforming Vending Operations: Five operators across the country share how ZippyAssist replaced operational chaos with seamless automation, actionable insights, and better customer experiences. Stories reveal doubled business growth, restored customer confidence, and modernized service delivery.
Blue Sky Supply, an Oklahoma-based vending service, adapts to evolving unattended retail by integrating ZippyAssist. Their GM, Matt Bingham, shares how this fuels growth and improves customer relations.
ZippyAssist Announces Strategic Integration with Gimme VMS:** ZippyAssist expands VMS platform compatibility with new Gimme integration, enabling seamless data exchange and automated service request management. The partnership addresses critical unattended retail challenges through improved accuracy and reduced equipment downtime.
Smart Support Just Got Smarter:** ZippyAssist introduces new features enhancing customer communication, operational efficiency, and workflow insights. Updates include in-app notices, equipment groups, voice message improvements, priority customer management, and smart notification retry systems for reliable communication.
ZippyAssist - The New Customer Service:** Three young operations managers challenge traditional customer service by embracing ZippyAssist technology. The platform transforms phone-heavy processes into streamlined text communications, providing data insights and improving both customer experience and operational efficiency.
Expressions Chooses ZippyAssist: Expressions Greeting Card Kiosk Company partners with ZippyAssist for their national rollout of self-printable customized card kiosks, integrating text-based customer care into high-traffic venues like malls, hospitals, and airports.
Getting Started is Easy.
You can be up and running with your own ZippyAssist in minutes!
Getting Started is Easy.
You can be up and running with your own ZippyAssist in minutes!
Getting Started is Easy.
You can be up and running with your own ZippyAssist in minutes!
Product
ZippyAssist is a product of 6L Inc. PO Box 1916, Pleasanton, CA 94566
HQ’ed in California. Designed and built in Aotearoa New Zealand.
© 6L Inc. 2025.
Product
ZippyAssist is a product of 6L Inc. PO Box 1916, Pleasanton, CA 94566
HQ’ed in California. Designed and built in Aotearoa New Zealand.
© 6L Inc. 2025.
Product
ZippyAssist is a product of 6L Inc. PO Box 1916, Pleasanton, CA 94566
HQ’ed in California. Designed and built in Aotearoa New Zealand.
© 6L Inc. 2025.