There is a ZippyAssist™ plan just right for your business.

Illustration of a 3D line graph with progressively increasing values
Illustration of a 3D line graph with progressively increasing values
Illustration of a 3D line graph with progressively increasing values
Illustration of a 3D line graph with progressively increasing values

There's a ZippyAssist plan to fit almost any company — from very small right through to very big. So regardless of your size, you can use Zippy to help you build trust with your customers, and hold on to it.

Subscription Pricing.

Flexible plans to fit your business.

Whatever your size, there's a ZippyAssist plan for you.

All features are included — just select the plan that covers the amount of equipment you have. (You can use Zippy to support almost any equipment you provide to your customers.)

Getting Started.

For smaller businesses or those getting started.

Zippy Starter

$99

per month*

All features included

Support up to

50

items**

Add more items for $1.98 ea.

Start your 30 day free trial

** Zippy Starter Plan allows you to use ZippyAssist for up to 50 items. More items (overages) cost additional $1.98 ea. per month – move up to a larger plan at any time.

Zippy Build

$169

per month*

All features included

Support up to

100

items**

Add more items for $1.69 ea.

Start your 30 day free trial

** Zippy Build Plan allows you to use ZippyAssist for up to 100 items. More items (overages) cost additional $1.69 ea. per month – move up to a larger plan at any time.

Growing or Established.

For businesses experiencing growth, or established businesses supporting more items.

Zippy Grow

$299

per month*

All features included

Support up to

500

items**

Add more items for $0.60 ea.

Start your 30 day free trial

** Zippy Grow Plan allows you to use ZippyAssist for up to 500 items. More items (overages) cost additional $0.60 ea. per month – move up to a larger plan at any time.

Zippy Pro

$469

per month*

All features included

Support up to

1000

items**

Add more items for $0.47 ea.

Start your 30 day free trial

** Zippy Pro Plan allows you to use ZippyAssist for up to 1,000 items. More items (overages) cost additional $0.47 ea. per month – move up to a larger plan at any time.

Enterprise

Need more?

We've got big business covered, too. If you need something super-sized, or have more complex needs, we can help.

No long term commitment – cancel at any time.*

*Pricing Notes
  • Listed prices are USD. If you are from Canada, equivalent monthly pricing in CAD will display during sign-up.

  • All plans are monthly subscription services, paid at the commencement of each monthly period, while subscription is active.

  • Try ZippyAssist and all features for 30 days and only pay for refunds you approve and any associated refund transaction fees.

  • After a 30 day free trial, the first month of your subscription will automatically be charged unless you cancel prior. Monthly fees charged until you cancel. Cancel at any time.

  • Supported equipment refers to the number of items ZippyAssist will recognize, and for which corresponding equipment data is stored in ZippyAssist.

  • When the count of active items in your ZippyAssist exceeds the number of items included in a plan, overages are charged at a rate calculated as the plan price divided by the plan's included items, e.g. $299/500 = $0.60 for the Zippy Grow Plan.

  • All refunded amounts and transaction fees are on-charged to the operator.

  • ZippyAssist currently supports native integration with VendSys®, and Cantaloupe® Seed (Cantaloupe Seed only supports equipment syncing only at this time). Gimme® VMS provides equipment and help request integration with ZippyAssist.

Other Great Features.

ZippyAssist has more features than you can shake a stick at. All designed to help provide the best help and support platform for unattended retail and self‑service environments.

Help Requests
Illustration of speech bubble with question mark.

With a simple text message to a number dedicated to your company’s ZippyAssist, customers can access the help they need without a time-consuming phone call.

Powerful Feedback
Illustration of an Info icon and back arrow

Know about small problems before they become big ones. Customers can provide feedback right in the ZippyAssist app — suggestions or frustrations, and praise.

Simplify Refunds
Illustration of a flow diagram

With our 100% online refund feature you can issue refunds simply and quickly, making it more convenient for customers (and your customer support team).

Voice Messages
Illustration of a phone connected to a ZippyAssist logo

Zippy can automatically answer inbound calls to your ZippyAssist phone number (or any calls forwarded to it), 24 hours a day, 365 days of the year.

Track Equipment
Illustration of speech bubble with a location mark and a graph.

You can add, update, and delete equipment data directly in ZippyAssist—if you don't have a VMS, this can be a tool you can use to help manage the location of your equipment. You can also see what specific equipment is getting the most customer help requests.

Multi-language
Illustration of a speech bubble with a thumbs-up hand.

To support our Spanish and French speaking users, ZippyAssist's customer web app supports Spanish and French.

Ease Preauth Headaches
Illustration of calendar with a checkbox

Avoid time-consuming calls about preauthorizations holds from customers by automating customer advisories and follow-up.

Account Retention
Illustration of a frowny face turning into a smiley face

Never lose another account. Zippy's account reporting makes it easy to monitor activity by account are seeing the most support and services requests, and specifics about each one. Perfect for reviewing with your team for training or remedial action.

CRM Built-in
Illustration of a person with a speech bubble and notebook

ZippyAssist keeps a full history of your customers who have used ZippyAssist to contact you, and makes it easy to find them. This is great if you need to check or look-up the history of a customer.

Other Great Features.

ZippyAssist has more features than you can shake a stick at. All designed to help provide the best help and support platform for unattended retail and self‑service environments.

Help Requests
Illustration of speech bubble with question mark.

With a simple text message to a number dedicated to your company’s ZippyAssist, customers can access the help they need without a time-consuming phone call.

Powerful Feedback
Illustration of an Info icon and back arrow

Know about small problems before they become big ones. Customers can provide feedback right in the ZippyAssist app — suggestions or frustrations, and praise.

Simplify Refunds
Illustration of a flow diagram

With our 100% online refund feature you can issue refunds simply and quickly, making it more convenient for customers (and your customer support team).

Voice Messages
Illustration of a phone connected to a ZippyAssist logo

Zippy can automatically answer inbound calls to your ZippyAssist phone number (or any calls forwarded to it), 24 hours a day, 365 days of the year.

Track Equipment
Illustration of speech bubble with a location mark and a graph.

You can add, update, and delete equipment data directly in ZippyAssist—if you don't have a VMS, this can be a tool you can use to help manage the location of your equipment. You can also see what specific equipment is getting the most customer help requests.

Multi-language
Illustration of a speech bubble with a thumbs-up hand.

To support our Spanish and French speaking users, ZippyAssist's customer web app supports Spanish and French.

Ease Preauth Headaches
Illustration of calendar with a checkbox

Avoid time-consuming calls about preauthorizations holds from customers by automating customer advisories and follow-up.

Account Retention
Illustration of a frowny face turning into a smiley face

Never lose another account. Zippy's account reporting makes it easy to monitor activity by account are seeing the most support and services requests, and specifics about each one. Perfect for reviewing with your team for training or remedial action.

CRM Built-in
Illustration of a person with a speech bubble and notebook

ZippyAssist keeps a full history of your customers who have used ZippyAssist to contact you, and makes it easy to find them. This is great if you need to check or look-up the history of a customer.

Other Great Features.

ZippyAssist has more features than you can shake a stick at. All designed to help provide the best help and support platform for unattended retail and self‑service environments.

Help Requests
Illustration of speech bubble with question mark.

With a simple text message to a number dedicated to your company’s ZippyAssist, customers can access the help they need without a time-consuming phone call.

Powerful Feedback
Illustration of an Info icon and back arrow

Know about small problems before they become big ones. Customers can provide feedback right in the ZippyAssist app — suggestions or frustrations, and praise.

Simplify Refunds
Illustration of a flow diagram

With our 100% online refund feature you can issue refunds simply and quickly, making it more convenient for customers (and your customer support team).

Voice Messages
Illustration of a phone connected to a ZippyAssist logo

Zippy can automatically answer inbound calls to your ZippyAssist phone number (or any calls forwarded to it), 24 hours a day, 365 days of the year.

Track Equipment
Illustration of speech bubble with a location mark and a graph.

You can add, update, and delete equipment data directly in ZippyAssist—if you don't have a VMS, this can be a tool you can use to help manage the location of your equipment. You can also see what specific equipment is getting the most customer help requests.

Multi-language
Illustration of a speech bubble with a thumbs-up hand.

To support our Spanish and French speaking users, ZippyAssist's customer web app supports Spanish and French.

Ease Preauth Headaches
Illustration of calendar with a checkbox

Avoid time-consuming calls about preauthorizations holds from customers by automating customer advisories and follow-up.

Account Retention
Illustration of a frowny face turning into a smiley face

Never lose another account. Zippy's account reporting makes it easy to monitor activity by account are seeing the most support and services requests, and specifics about each one. Perfect for reviewing with your team for training or remedial action.

CRM Built-in
Illustration of a person with a speech bubble and notebook

ZippyAssist keeps a full history of your customers who have used ZippyAssist to contact you, and makes it easy to find them. This is great if you need to check or look-up the history of a customer.

We help companies create better customer experiences.

You can be up and running with your own ZippyAssist in minutes.

Try it free for 30 days.

Your customers will love it—and so will you.

We help companies create better customer experiences.

You can be up and running with your own ZippyAssist in minutes.

Try it free for 30 days.

Your customers will love it—and so will you.

We help companies create better customer experiences.

You can be up and running with your own ZippyAssist in minutes.

Try it free for 30 days.

Your customers will love it—and so will you.

Recent Blog Posts.

We're excited to introduce the Starter Plan—pro-level customer support tools now available for operators managing up to 50 machines. Because great customer service isn't about how big you are, it's about how big you think.

Industry Vet Embraces Future with ZippyAssist: After 40 years building customer service excellence, One Source Refreshment's Bob Betz initially resisted ZippyAssist but became a vocal advocate after seeing real-time results, instant refund processing, and enhanced service delivery capabilities.

How Pyramid Transformed with ZippyAssist:** 23-year-old operations manager Abby revolutionized PyramidFoodservice's customer service using ZippyAssist automation. The Memphis-based family business transformed from constant phone calls to streamlined service requests, improving efficiency and accountability across 500+ machines.

Navigating Customer Service Challenges in High Schools: High school vending presents unique challenges from student behavior to administrator burden. ZippyAssist solves these problems through QR code reporting, structured information collection, and online refund processing that bypasses school staff involvement.

How ZippyAssist is Transforming Vending Operations: Five operators across the country share how ZippyAssist replaced operational chaos with seamless automation, actionable insights, and better customer experiences. Stories reveal doubled business growth, restored customer confidence, and modernized service delivery.

Blue Sky Supply, an Oklahoma-based vending service, adapts to evolving unattended retail by integrating ZippyAssist. Their GM, Matt Bingham, shares how this fuels growth and improves customer relations.

ZippyAssist Announces Strategic Integration with Gimme VMS:** ZippyAssist expands VMS platform compatibility with new Gimme integration, enabling seamless data exchange and automated service request management. The partnership addresses critical unattended retail challenges through improved accuracy and reduced equipment downtime.

Smart Support Just Got Smarter:** ZippyAssist introduces new features enhancing customer communication, operational efficiency, and workflow insights. Updates include in-app notices, equipment groups, voice message improvements, priority customer management, and smart notification retry systems for reliable communication.

ZippyAssist - The New Customer Service:** Three young operations managers challenge traditional customer service by embracing ZippyAssist technology. The platform transforms phone-heavy processes into streamlined text communications, providing data insights and improving both customer experience and operational efficiency.

Recent Blog Posts.

We're excited to introduce the Starter Plan—pro-level customer support tools now available for operators managing up to 50 machines. Because great customer service isn't about how big you are, it's about how big you think.

Industry Vet Embraces Future with ZippyAssist: After 40 years building customer service excellence, One Source Refreshment's Bob Betz initially resisted ZippyAssist but became a vocal advocate after seeing real-time results, instant refund processing, and enhanced service delivery capabilities.

How Pyramid Transformed with ZippyAssist:** 23-year-old operations manager Abby revolutionized PyramidFoodservice's customer service using ZippyAssist automation. The Memphis-based family business transformed from constant phone calls to streamlined service requests, improving efficiency and accountability across 500+ machines.

Navigating Customer Service Challenges in High Schools: High school vending presents unique challenges from student behavior to administrator burden. ZippyAssist solves these problems through QR code reporting, structured information collection, and online refund processing that bypasses school staff involvement.

How ZippyAssist is Transforming Vending Operations: Five operators across the country share how ZippyAssist replaced operational chaos with seamless automation, actionable insights, and better customer experiences. Stories reveal doubled business growth, restored customer confidence, and modernized service delivery.

Blue Sky Supply, an Oklahoma-based vending service, adapts to evolving unattended retail by integrating ZippyAssist. Their GM, Matt Bingham, shares how this fuels growth and improves customer relations.

ZippyAssist Announces Strategic Integration with Gimme VMS:** ZippyAssist expands VMS platform compatibility with new Gimme integration, enabling seamless data exchange and automated service request management. The partnership addresses critical unattended retail challenges through improved accuracy and reduced equipment downtime.

Smart Support Just Got Smarter:** ZippyAssist introduces new features enhancing customer communication, operational efficiency, and workflow insights. Updates include in-app notices, equipment groups, voice message improvements, priority customer management, and smart notification retry systems for reliable communication.

ZippyAssist - The New Customer Service:** Three young operations managers challenge traditional customer service by embracing ZippyAssist technology. The platform transforms phone-heavy processes into streamlined text communications, providing data insights and improving both customer experience and operational efficiency.

Recent Blog Posts.

We're excited to introduce the Starter Plan—pro-level customer support tools now available for operators managing up to 50 machines. Because great customer service isn't about how big you are, it's about how big you think.

Industry Vet Embraces Future with ZippyAssist: After 40 years building customer service excellence, One Source Refreshment's Bob Betz initially resisted ZippyAssist but became a vocal advocate after seeing real-time results, instant refund processing, and enhanced service delivery capabilities.

How Pyramid Transformed with ZippyAssist:** 23-year-old operations manager Abby revolutionized PyramidFoodservice's customer service using ZippyAssist automation. The Memphis-based family business transformed from constant phone calls to streamlined service requests, improving efficiency and accountability across 500+ machines.

Navigating Customer Service Challenges in High Schools: High school vending presents unique challenges from student behavior to administrator burden. ZippyAssist solves these problems through QR code reporting, structured information collection, and online refund processing that bypasses school staff involvement.

How ZippyAssist is Transforming Vending Operations: Five operators across the country share how ZippyAssist replaced operational chaos with seamless automation, actionable insights, and better customer experiences. Stories reveal doubled business growth, restored customer confidence, and modernized service delivery.

Blue Sky Supply, an Oklahoma-based vending service, adapts to evolving unattended retail by integrating ZippyAssist. Their GM, Matt Bingham, shares how this fuels growth and improves customer relations.

ZippyAssist Announces Strategic Integration with Gimme VMS:** ZippyAssist expands VMS platform compatibility with new Gimme integration, enabling seamless data exchange and automated service request management. The partnership addresses critical unattended retail challenges through improved accuracy and reduced equipment downtime.

Smart Support Just Got Smarter:** ZippyAssist introduces new features enhancing customer communication, operational efficiency, and workflow insights. Updates include in-app notices, equipment groups, voice message improvements, priority customer management, and smart notification retry systems for reliable communication.

ZippyAssist - The New Customer Service:** Three young operations managers challenge traditional customer service by embracing ZippyAssist technology. The platform transforms phone-heavy processes into streamlined text communications, providing data insights and improving both customer experience and operational efficiency.

Getting Started is Easy.

You can be up and running with your own ZippyAssist in minutes!

Try it free for 30 days.

Your customers will love it—and so will you.

Getting Started is Easy.

You can be up and running with your own ZippyAssist in minutes!

Try it free for 30 days.

Your customers will love it—and so will you.

Getting Started is Easy.

You can be up and running with your own ZippyAssist in minutes!

Try it free for 30 days.

Your customers will love it—and so will you.

About ZippyAssist.

ZippyAssist™ is built and designed by 6L Inc.—a company dedicated to creating products for self-service environments that close the gap between user experience and user expectation. We combine thoughtful user experience design and technology so organizations can better serve their users and customers.

About ZippyAssist.

ZippyAssist™ is built and designed by 6L Inc.—a company dedicated to creating products for self-service environments that close the gap between user experience and user expectation. We combine thoughtful user experience design and technology so organizations can better serve their users and customers.

About ZippyAssist.

ZippyAssist™ is built and designed by 6L Inc.—a company dedicated to creating products for self-service environments that close the gap between user experience and user expectation. We combine thoughtful user experience design and technology so organizations can better serve their users and customers.