There is a ZippyAssist™ plan just right for your business.
There's a ZippyAssist plan to fit almost any company — from very small right through to very big. So regardless of your size, you can use Zippy to help you build trust with your customers, and hold on to it.
Subscription Pricing.
Flexible plans to fit your business.
Whatever your size, there's a ZippyAssist plan for you.
All features are included — just select the plan for the amount of equipment you have. (You can use Zippy to support almost any equipment you provide to your customers.)
Zippy Launch
For smaller businesses or those getting started.
Use Zippy To Support Up to:
100
pieces of equipment.
$169
per month*
Zippy Grow
For mid-sized businesses or those growing fast.
Use Zippy To Support Up to:
500
pieces of equipment.
$299
per month*
Zippy Pro
For mid-sized businesses or those growing fast.
Use Zippy To Support Up to:
1,000
pieces of equipment.
$469
per month*
Try all of ZippyAssist's features free for 30 days.*
No long term commitment – cancel at any time.*
Enterprise plans.
We've got big business covered, too. In fact, we work with some of North America's largest operators. If you need something super-sized, or have more complex needs, we can help.
*Pricing Notes
Listed prices are USD. If you are from Canada, equivalent monthly pricing in CAD will display during sign-up.
All plans are monthly subscription services, paid at the commencement of each monthly period, while subscription is active.
Try ZippyAssist and all features for 30 days and only pay for refunds you approve and any associated refund transaction fees. After 30 days, the first month of your subscription will be charged, and monthly fees charged until you cancel. Cancel at any time.
Supported equipment refers to the number of items ZippyAssist will recognize, and for which corresponding equipment data is stored in ZippyAssist.
All refunded amounts and transaction fees are on-charged to the operator.
ZippyAssist currently supports native integration with VendSys®, and Cantaloupe® Seed. Gimme® VMS provides equipment and help request integration with ZippyAssist.
Other Great Features.
ZippyAssist has more features than you can shake a stick at. All designed to help provide the best help and support platform for unattended retail and self‑service environments.
Help Requests
With a simple text message to a number dedicated to your company’s ZippyAssist, customers can access the help they need without a time-consuming phone call.
Powerful Feedback
Know about small problems before they become big ones. Customers can provide feedback right in the ZippyAssist app — suggestions or frustrations, and praise.
Simplify Refunds
With our 100% online refund feature you can issue refunds simply and quickly, making it more convenient for customers (and your customer support team).
Voice Messages
Zippy can automatically answer inbound calls to your ZippyAssist phone number (or any calls forwarded to it), 24 hours a day, 365 days of the year.
Track Equipment
You can add, update, and delete equipment data directly in ZippyAssist—if you don't have a VMS, this can be a tool you can use to help manage the location of your equipment. You can also see what specific equipment is getting the most customer help requests.
Multi-language
To support our Spanish and French speaking users, ZippyAssist's customer web app supports Spanish and French.
Ease Preauth Headaches
Avoid time-consuming calls about preauthorizations holds from customers by automating customer advisories and follow-up.
Account Retention
Never lose another account. Zippy's account reporting makes it easy to monitor activity by account are seeing the most support and services requests, and specifics about each one. Perfect for reviewing with your team for training or remedial action.
CRM Built-in
ZippyAssist keeps a full history of your customers who have used ZippyAssist to contact you, and makes it easy to find them. This is great if you need to check or look-up the history of a customer.
Other Great Features.
ZippyAssist has more features than you can shake a stick at. All designed to help provide the best help and support platform for unattended retail and self‑service environments.
Help Requests
With a simple text message to a number dedicated to your company’s ZippyAssist, customers can access the help they need without a time-consuming phone call.
Powerful Feedback
Know about small problems before they become big ones. Customers can provide feedback right in the ZippyAssist app — suggestions or frustrations, and praise.
Simplify Refunds
With our 100% online refund feature you can issue refunds simply and quickly, making it more convenient for customers (and your customer support team).
Voice Messages
Zippy can automatically answer inbound calls to your ZippyAssist phone number (or any calls forwarded to it), 24 hours a day, 365 days of the year.
Track Equipment
You can add, update, and delete equipment data directly in ZippyAssist—if you don't have a VMS, this can be a tool you can use to help manage the location of your equipment. You can also see what specific equipment is getting the most customer help requests.
Multi-language
To support our Spanish and French speaking users, ZippyAssist's customer web app supports Spanish and French.
Ease Preauth Headaches
Avoid time-consuming calls about preauthorizations holds from customers by automating customer advisories and follow-up.
Account Retention
Never lose another account. Zippy's account reporting makes it easy to monitor activity by account are seeing the most support and services requests, and specifics about each one. Perfect for reviewing with your team for training or remedial action.
CRM Built-in
ZippyAssist keeps a full history of your customers who have used ZippyAssist to contact you, and makes it easy to find them. This is great if you need to check or look-up the history of a customer.
Other Great Features.
ZippyAssist has more features than you can shake a stick at. All designed to help provide the best help and support platform for unattended retail and self‑service environments.
Help Requests
With a simple text message to a number dedicated to your company’s ZippyAssist, customers can access the help they need without a time-consuming phone call.
Powerful Feedback
Know about small problems before they become big ones. Customers can provide feedback right in the ZippyAssist app — suggestions or frustrations, and praise.
Simplify Refunds
With our 100% online refund feature you can issue refunds simply and quickly, making it more convenient for customers (and your customer support team).
Voice Messages
Zippy can automatically answer inbound calls to your ZippyAssist phone number (or any calls forwarded to it), 24 hours a day, 365 days of the year.
Track Equipment
You can add, update, and delete equipment data directly in ZippyAssist—if you don't have a VMS, this can be a tool you can use to help manage the location of your equipment. You can also see what specific equipment is getting the most customer help requests.
Multi-language
To support our Spanish and French speaking users, ZippyAssist's customer web app supports Spanish and French.
Ease Preauth Headaches
Avoid time-consuming calls about preauthorizations holds from customers by automating customer advisories and follow-up.
Account Retention
Never lose another account. Zippy's account reporting makes it easy to monitor activity by account are seeing the most support and services requests, and specifics about each one. Perfect for reviewing with your team for training or remedial action.
CRM Built-in
ZippyAssist keeps a full history of your customers who have used ZippyAssist to contact you, and makes it easy to find them. This is great if you need to check or look-up the history of a customer.
We help companies create better customer experiences.
You can be up and running with your own ZippyAssist in minutes.
We help companies create better customer experiences.
You can be up and running with your own ZippyAssist in minutes.
We help companies create better customer experiences.
You can be up and running with your own ZippyAssist in minutes.
Recent Blog Posts.
Industry Vet Embraces Future with ZippyAssist: After 40 years building customer service excellence, One Source Refreshment's Bob Betz initially resisted ZippyAssist but became a vocal advocate after seeing real-time results, instant refund processing, and enhanced service delivery capabilities.
How Pyramid Transformed with ZippyAssist:** 23-year-old operations manager Abby revolutionized PyramidFoodservice's customer service using ZippyAssist automation. The Memphis-based family business transformed from constant phone calls to streamlined service requests, improving efficiency and accountability across 500+ machines.
Navigating Customer Service Challenges in High Schools: High school vending presents unique challenges from student behavior to administrator burden. ZippyAssist solves these problems through QR code reporting, structured information collection, and online refund processing that bypasses school staff involvement.
How ZippyAssist is Transforming Vending Operations: Five operators across the country share how ZippyAssist replaced operational chaos with seamless automation, actionable insights, and better customer experiences. Stories reveal doubled business growth, restored customer confidence, and modernized service delivery.
Blue Sky Supply, an Oklahoma-based vending service, adapts to evolving unattended retail by integrating ZippyAssist. Their GM, Matt Bingham, shares how this fuels growth and improves customer relations.
ZippyAssist Announces Strategic Integration with Gimme VMS:** ZippyAssist expands VMS platform compatibility with new Gimme integration, enabling seamless data exchange and automated service request management. The partnership addresses critical unattended retail challenges through improved accuracy and reduced equipment downtime.
Smart Support Just Got Smarter:** ZippyAssist introduces new features enhancing customer communication, operational efficiency, and workflow insights. Updates include in-app notices, equipment groups, voice message improvements, priority customer management, and smart notification retry systems for reliable communication.
ZippyAssist - The New Customer Service:** Three young operations managers challenge traditional customer service by embracing ZippyAssist technology. The platform transforms phone-heavy processes into streamlined text communications, providing data insights and improving both customer experience and operational efficiency.
Expressions Chooses ZippyAssist: Expressions Greeting Card Kiosk Company partners with ZippyAssist for their national rollout of self-printable customized card kiosks, integrating text-based customer care into high-traffic venues like malls, hospitals, and airports.
Recent Blog Posts.
Industry Vet Embraces Future with ZippyAssist: After 40 years building customer service excellence, One Source Refreshment's Bob Betz initially resisted ZippyAssist but became a vocal advocate after seeing real-time results, instant refund processing, and enhanced service delivery capabilities.
How Pyramid Transformed with ZippyAssist:** 23-year-old operations manager Abby revolutionized PyramidFoodservice's customer service using ZippyAssist automation. The Memphis-based family business transformed from constant phone calls to streamlined service requests, improving efficiency and accountability across 500+ machines.
Navigating Customer Service Challenges in High Schools: High school vending presents unique challenges from student behavior to administrator burden. ZippyAssist solves these problems through QR code reporting, structured information collection, and online refund processing that bypasses school staff involvement.
How ZippyAssist is Transforming Vending Operations: Five operators across the country share how ZippyAssist replaced operational chaos with seamless automation, actionable insights, and better customer experiences. Stories reveal doubled business growth, restored customer confidence, and modernized service delivery.
Blue Sky Supply, an Oklahoma-based vending service, adapts to evolving unattended retail by integrating ZippyAssist. Their GM, Matt Bingham, shares how this fuels growth and improves customer relations.
ZippyAssist Announces Strategic Integration with Gimme VMS:** ZippyAssist expands VMS platform compatibility with new Gimme integration, enabling seamless data exchange and automated service request management. The partnership addresses critical unattended retail challenges through improved accuracy and reduced equipment downtime.
Smart Support Just Got Smarter:** ZippyAssist introduces new features enhancing customer communication, operational efficiency, and workflow insights. Updates include in-app notices, equipment groups, voice message improvements, priority customer management, and smart notification retry systems for reliable communication.
ZippyAssist - The New Customer Service:** Three young operations managers challenge traditional customer service by embracing ZippyAssist technology. The platform transforms phone-heavy processes into streamlined text communications, providing data insights and improving both customer experience and operational efficiency.
Expressions Chooses ZippyAssist: Expressions Greeting Card Kiosk Company partners with ZippyAssist for their national rollout of self-printable customized card kiosks, integrating text-based customer care into high-traffic venues like malls, hospitals, and airports.
Recent Blog Posts.
Industry Vet Embraces Future with ZippyAssist: After 40 years building customer service excellence, One Source Refreshment's Bob Betz initially resisted ZippyAssist but became a vocal advocate after seeing real-time results, instant refund processing, and enhanced service delivery capabilities.
How Pyramid Transformed with ZippyAssist:** 23-year-old operations manager Abby revolutionized PyramidFoodservice's customer service using ZippyAssist automation. The Memphis-based family business transformed from constant phone calls to streamlined service requests, improving efficiency and accountability across 500+ machines.
Navigating Customer Service Challenges in High Schools: High school vending presents unique challenges from student behavior to administrator burden. ZippyAssist solves these problems through QR code reporting, structured information collection, and online refund processing that bypasses school staff involvement.
How ZippyAssist is Transforming Vending Operations: Five operators across the country share how ZippyAssist replaced operational chaos with seamless automation, actionable insights, and better customer experiences. Stories reveal doubled business growth, restored customer confidence, and modernized service delivery.
Blue Sky Supply, an Oklahoma-based vending service, adapts to evolving unattended retail by integrating ZippyAssist. Their GM, Matt Bingham, shares how this fuels growth and improves customer relations.
ZippyAssist Announces Strategic Integration with Gimme VMS:** ZippyAssist expands VMS platform compatibility with new Gimme integration, enabling seamless data exchange and automated service request management. The partnership addresses critical unattended retail challenges through improved accuracy and reduced equipment downtime.
Smart Support Just Got Smarter:** ZippyAssist introduces new features enhancing customer communication, operational efficiency, and workflow insights. Updates include in-app notices, equipment groups, voice message improvements, priority customer management, and smart notification retry systems for reliable communication.
ZippyAssist - The New Customer Service:** Three young operations managers challenge traditional customer service by embracing ZippyAssist technology. The platform transforms phone-heavy processes into streamlined text communications, providing data insights and improving both customer experience and operational efficiency.
Expressions Chooses ZippyAssist: Expressions Greeting Card Kiosk Company partners with ZippyAssist for their national rollout of self-printable customized card kiosks, integrating text-based customer care into high-traffic venues like malls, hospitals, and airports.
Getting Started is Easy.
You can be up and running with your own ZippyAssist in minutes!
Getting Started is Easy.
You can be up and running with your own ZippyAssist in minutes!
Getting Started is Easy.
You can be up and running with your own ZippyAssist in minutes!
About ZippyAssist.
ZippyAssist™ is built and designed by 6L Inc.—a company dedicated to creating products for self-service environments that close the gap between user experience and user expectation. We combine thoughtful user experience design and technology so organizations can better serve their users and customers.
About ZippyAssist.
ZippyAssist™ is built and designed by 6L Inc.—a company dedicated to creating products for self-service environments that close the gap between user experience and user expectation. We combine thoughtful user experience design and technology so organizations can better serve their users and customers.
About ZippyAssist.
ZippyAssist™ is built and designed by 6L Inc.—a company dedicated to creating products for self-service environments that close the gap between user experience and user expectation. We combine thoughtful user experience design and technology so organizations can better serve their users and customers.
Product
ZippyAssist is a product of 6L Inc. PO Box 1916, Pleasanton, CA 94566
HQ’ed in California. Designed and built in Aotearoa New Zealand.
© 6L Inc. 2025.
Product
ZippyAssist is a product of 6L Inc. PO Box 1916, Pleasanton, CA 94566
HQ’ed in California. Designed and built in Aotearoa New Zealand.
© 6L Inc. 2025.
Product
ZippyAssist is a product of 6L Inc. PO Box 1916, Pleasanton, CA 94566
HQ’ed in California. Designed and built in Aotearoa New Zealand.
© 6L Inc. 2025.