A New Resource for Your Accounts — Ready to Share
We've made a short video explaining ZippyAssist from your accounts' perspective — so you don't have to.
Greg Elisara
One of the most common questions accounts ask is simple: "What happens when something goes wrong?" Now you have something to show them.
ZippyAssist is designed to help you help your customers.
We've produced a short video you can share directly with your accounts — existing ones and prospects alike — that answers exactly that. It's designed to help them understand what ZippyAssist means for them: fast, simple support that doesn't land in their lap.
The video covers how the sticker works, what happens when a customer reaches out, and — importantly — that support bypasses the account manager's inbox. No more being the middleman between their staff and your team.
How to use it:
Share it with new prospects as part of your pitch — it shows you've invested in a real support experience
Send it to existing accounts so their staff know help is always available, 24/7
Embed it on your website to signal the kind of operator you are before anyone even calls you
If you'd like help getting this set up on your site, reach out — we're happy to assist.
From smarter notifications to team collaboration tools, here's a roundup of 11 ZippyAssist features — some new, some overlooked — that can make a real difference to how you manage customer support every day.
One Source Refreshments manages 3,000+ machines and 100+ micro markets. Here's how VP of Operations Jared Detwiler uses ZippyAssist to run smarter vending operations — and what other operators can learn from it.
Trolley House Refreshments supports more than 700 clients, and they knew that keeping those clients happy starts with taking care of the customers using their machines every day. With ZippyAssist, they turned customer reporting into something simple, clear, and easy to manage — without adding real-time pressure to their team. Here’s how it reshaped their entire support workflow.
We're excited to introduce the Starter Plan—pro-level customer support tools now available for operators managing up to 50 machines. Because great customer service isn't about how big you are, it's about how big you think.
