Overview

ZippyAssist connects to Cantaloupe Seed to keep your equipment list accurate without anyone maintaining it by hand.

Seed stays your system of record. ZippyAssist reads your equipment data and keeps it current, so when a customer reports a problem, the right item, location, and asset ID are already attached to the request — no searching, no guessing which machine they meant.

Setup is self-serve. Request credentials from your Cantaloupe account manager, enter them in ZippyAssist, check the connection, and switch sync on.

What you get with the Cantaloupe Seed integration

• Equipment data synced from Seed automatically, so ZippyAssist always reflects your live estate.

• New equipment and relocations appear in ZippyAssist without a manual import.

• Customer requests arrive already matched to the right item and location.

• Connection verified before you save, so you know it's working before you rely on it.

• Sync and the integration are separate toggles — turn either off whenever you need to.

• Set up yourself from Integrations → Add Integration in a few minutes.

Scope

The Seed integration covers equipment sync. Help, refund, and voice requests are managed in the ZippyAssist dashboard, and can be pushed into your other systems using ZippyAssist's API and configurable webhooks.